Industries · Insurance

From proposal to renewal: AI insurers can trust.

Domain solutions and core AI capabilities for underwriting, claims, persistency, audit, compliance and sales — built to read any document, invent nothing and keep people in charge.

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Depth across the policy lifecycle

AI at every stage of the policy.

Six business problems we solve, each with a production-ready solution.

01 · Distribution & sales

Coach every agent, hear every call

Today: sample-based call QA, slow ramp-up for new joiners.

Sales Coach · SpeechEaze

02 · Underwriting

Read the evidence like an underwriter

Today: NSTP files reviewed page by page, 3–8 days a case.

UWAssist

03 · Policy servicing

Answer from the policy, not from memory

Today: queries bounce across teams; answers vary by agent.

Policy assistant

04 · Claims

Digitise and cross-check every claim file

Today: bills and reports re-keyed, policy checks by hand.

Claims intelligence

05 · Renewal & persistency

Predict lapse and act before it happens

Today: lapse seen after the due date; generic reminders.

Persistency agents

06 · Audit & compliance

Turn circulars and SOPs into tested controls

Today: RCMs built by hand; every asset reviewed manually.

CompliEaze · Content validator

What insurance AI has to get right

Built for a regulated, document-heavy business.

01

Read any document, invent nothing

Proposals, medical reports, ITRs and poor scans — every value traces back to its source page.

02

Explainable and human-signed

IRDAI guidelines and internal audit expect a clear trail. AI recommends; people decide.

03

Private by design

Health, identity and financial data is masked before any LLM sees it, inside your own cloud.

04

Cost engineered from day one

Right-sized models, caching and per-call cost visibility for millions of pages, calls and renewals.

Core AI capabilities

Four reusable capabilities behind every solution.

CapabilityUnderwritingClaimsPersistencyAuditComplianceSales Coach
Audio call analysis——
OCR Eaze——
SLM fine-tuning——
Cost optimisation · LLM Ops

Build once, reuse across solutions: each new use case starts from proven components.

How we have solved it

A glimpse of insurance AI in production.

Life insurance · Underwriting

UWAssist: agentic NSTP evidence review

A digitiser agent turns 13 document types into source-linked facts; medical, financial, lifestyle and consistency agents flag risks; the underwriter gets a one-page, traceable recommendation.

15→3 min

case review

Every fact

cited to source

Human

sign-off

Audit · CompliEaze RCM

SOPs to signed-off controls

SOPs and regulatory documents become a 50+ column risk control matrix in Excel, and 15 reusable agent modules execute every test procedure for auditor sign-off.

10–15 min

per RCM, from 5–6 hrs

−59%

cost per test run

~7×

faster testing

Sales & service · SpeechEaze

Every call analysed, not sampled

Recordings transcribed in multiple languages, agent and customer separated, and intent, objections, sentiment and pitch completion extracted into coaching and callback queues.

25→100%

call coverage

Evidence

for every coaching flag

Many

uses: QA, lapse, Tele-MER

Documents · OCR Eaze + SLMs

Private, low-cost document AI

Format-aware OCR, local PII masking and per-document extraction agents, with small fine-tuned models deployed inside the insurer's cloud for narrow tasks.

3–10×

lower unit cost

No guessing

every value grounded

Private

in your cloud

Where should we start? Underwriting, persistency or compliance.

Pick one pilot: NSTP case summaries for a segment, lapse risk and reasons for one renewal cohort, or content validation for one product line.

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